Delete my data
To delete the data The Last Alive keeps on our server, open the game and use Settings → Delete my data. If you can’t — you already uninstalled the game, or the button isn’t shown — send us an e-mail. Add the short ID shown in the game’s Settings if you have it, so we can find your records. We delete them within 30 days and reply by e-mail.
Opens your e-mail app with a ready request to support-tla@lfbe.io
8. Your rights and deleting your data
Depending on where you live (for example in the EEA, the UK, Korea or US states such as California) you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict its use, to opt out of personalised ads, and to withdraw consent. We will not treat you differently for using these rights.
- Uninstalling the Service deletes the game data on your device. The anonymous game ID kept in your device's secure storage is not removed by uninstalling.
- Server data (Android) — two ways to delete it. (1) In the game: Settings → Delete my data deletes your anonymous account, progress records and any mission link on our server. The game replaces its local anonymous ID and pauses server saving until you complete another day or start a new mission link. Your local story progress and records remain on your device; deleting the app or its data removes those local records. (2) By e-mail: write to support-tla@lfbe.io with the short ID shown in the game's Settings, so that we can find your records, and we will delete them and any mission link within 30 days. Use this if the delete button is not shown (for example while our server is unavailable) or you have already uninstalled the game. Play-time totals already attached to a mission link number are not deleted separately; they expire automatically within 3 days. Deleting ends the mission link, but points and mission records already given in your SuperX account stay with that service and are handled under its own privacy policy.
- To end a mission link, use Settings → Delete my data, or e-mail us as above.
- The iPhone version sends nothing to our game server.
- Ad choices can be changed at any time as described in section 3.
- For any other request, e-mail support-tla@lfbe.io. We reply within 30 days.
Deleting your data also deletes your saved progress and restore code on our game server. Technical markers that cannot identify you expire on their own: duplicate-protection markers for day reports (30 days) and for play-time reports (7 days), shared play-time slots of a linked mission account (3 days) and hashed-IP counters for restore-code attempts (4 hours). We keep no data about you after deletion for security or fraud-prevention purposes. Records already provided to the SuperX mission service are kept under that service's own policy.